What are the 7 Principles of Quality Management?

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“Quality is never an accident. It is always the result of intelligent effort.” – John Ruskin Every successful business has a keen focus on quality. But if you want consistent quality, you need an intelligent strategy. What you need is a quality management system (QMS). A QMS is a system of processes that enable your […]

10 Benefits of Internal Inspections for Suppliers

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What are internal inspections? Internal inspections allow you, as a vendor or factory, to customize and manage your own internal quality operations. You can set up your own quality protocols, defect classification lists, inspection workflows, reports, and more to meet your specific requirements. By monitoring quality and performance in-house, you can better control your processes, catching […]

How Can Vendors Reduce Supply Chain Chargebacks

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Key takeaways: When you’re working to ensure quality, compliance, and on-time deliveries in your supply chain, a chargeback is the last thing you want to deal with. Retailers might deduct money from a vendor’s invoice for problems like delays, inconsistencies, defective products, or shipping damages with the order. No matter the cause, chargebacks mean money […]

Case Study: Quality Management with Third-Party Inspections vs Vendor Self-Inspections

Sophie's Shop sign outside a building, relevant to quality management case studies.

Adopting a digital platform to improve quality performance across the supply chain has many benefits. We’ll show you an analysis on the return on investment on quality of two retailers – Sophie’s Shop and D-Moda. Sophie’s Shop adopted a digital platform for quality management and implemented a vendor self-inspection program, while D-Moda stayed with traditional methods […]

How to Use Data Science to Predict Quality Risk

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Interview with Khanh Pham, Director of Data Science and Analytics at Inspectorio Resiliency and reputation are extremely important in today’s commerce environment — and both depend on your ability to maintain product quality regardless of the size and complexity of your supply chain. As the person charged with ensuring product quality, managing a global supply […]

Reducing Cost of Quality with a Digital Quality Management System

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Today’s brands and retailers rely on a global supply chain to produce and deliver products. With so much production happening overseas in remote facilities, ensuring product quality has proved challenging without the right tools. A quality defect that makes it all the way to stores or to your customers represents an extremely high quality-related cost. […]

4 Ways to Improve Corrective and Preventive Actions (CAPA)

Factory worker inspecting denim fabric for quality control.

Written by Nick Inzeo Corrective Action and Preventive Action (CAPA) plans happen all the time because they’re incorporated into the production process and are considered standard practice in the manufacturing industry. However, because they’re considered to be standard practice, some organizations have become less rigorous with the implementation of their CAPAs. What is a CAPA? […]

The Technology Tipping Point for the Quality Control Industry

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Interview with Fernando Moncayo, Co-Founder & Managing Director at Inspectorio “We are living in a transition. What COVID has done is accelerate this transition. I believe the time we’re living through is really unique; you only get to live through this type of transformation once.”Fernando Moncayo, Co-Founder & Managing Director at Inspectorio Fernando Moncayo has […]

The Future of Supply Chains is Digital Collaboration

Automated warehouse with golden conveyor belts and stacked boxes, symbolizing digital supply chains.

Data is key to the efficient operation of supply chains. Using a system that results in quality data and actionable leads results in quick problem solving and business improvements. But just having data isn’t enough. For maximum results, that data also needs to be shared with and used by every stakeholder in the supply chain. […]

How to Excel at Corporate Social Responsibility

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Consumer trends today are clear — shoppers demand better social, environmental, and economic conditions throughout corporations’ supply chains. The footwear, apparel, and retail industry has been under especially intense scrutiny in recent years. Consumers are more informed than ever before. Sixty-three percent of consumers view shopping as a means of change, and among millennial consumers, […]

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