2,000+ stores across Europe. One shared system of record for retailer and suppliers.
This retailer’s inspection, supplier, and purchase order data used to live across spreadsheets, email, and manual reconciliation. By 2025, production scaled more than 2.5x, inspection moved earlier into the production line, and the retailer did it with fewer inspectors, not more.
The case study covers:
- How each inspector now handles significantly more inspections than in 2020
- What drove the drop in major and critical defect rates
- How purchase orders and inspection records ended up in one place
